Privacy Policy

1. Who this policy covers

This policy is issued by Learn to Learn Tutoring Solutions (“Learn to Learn,” “we,” “us,” “our”), a tutoring practice with locations in Saint Paul and Oakdale, Minnesota. It covers:

• this website, learntolearnmn.com, and the consultation form on it;
• the emails, text messages, and phone calls we exchange with you; and
• the records we keep about families who become clients.

This website is intended for parents, guardians, and other adults. It is not directed to children, and we do not ask children to submit anything through it.

2. What we collect

When you submit the consultation form

You give us, because you chose to type it in:

• your first and last name;
• your email address and phone number;
• your child’s first name only and their grade — we deliberately do not ask for a last name, birthdate, address, school, or diagnosis on the form;
• what you are looking for help with, and whatever you choose to tell us in the message box; and
• whether you ticked the optional email and text-message boxes.

Please do not put a diagnosis, medical detail, or school record into the message box. If it matters, tell us in person or on the phone, where it belongs in your child’s file rather than in a web form.

What the website records automatically

With each form submission we also store the IP address and browser user-agent the submission came from, and the date and time. This is a spam and abuse control — it lets us tell a real family from a bot — and it is not used to build a profile of you.

Our hosting provider also processes standard request information (IP address, requested page, timestamp) to serve and protect the site. See Who else touches your information.

If your child becomes a student

Working with your child means we keep the records the work requires: assessment and screening results (such as WIST and Barton screening), lesson notes and progress records, scheduling and attendance, billing and payment records, and any documents you choose to give us — for example an evaluation, an IEP or 504 plan, or a report card. You decide what to hand over. We only ask for what we actually use to teach your child.

What we never collect here

We do not run advertising pixels, behavioral trackers, session recording, or web analytics on this site. We do not buy personal information about you from data brokers or lead sellers.

3. Children’s information

We work with children, so this deserves its own section.

• A parent or guardian, not a child, provides the information on this website. The form is written for adults and asks for the adult’s contact details.
• We do not knowingly collect personal information online directly from a child under 13. If we learn that a child under 13 submitted information to this website without a parent’s involvement, we will delete it. Write to us at info@learntolearnmn.com and we will confirm when it is gone.
• We never use a child’s information for advertising, and we never sell it or disclose it for anyone else’s marketing.
• We ask for a child’s first name only on the form. Fuller records exist only once you enroll and only because instruction requires them.
• A parent or guardian may see, correct, or delete their child’s information at any time, and may withdraw permission for us to keep it — see Your choices and rights.

4. How we use what we collect

• To answer you, schedule your free consultation, and arrange sessions.
• To teach your child, track progress, and tell you honestly how it is going.
• To send invoices and keep the business and tax records the law requires.
• To send you reading tips and center updates by email — only if you ticked that box.
• To send you text messages — only if you ticked that box. See Text messages.
• To keep the website working and to block spam and abuse.
• To comply with the law, and to protect the safety of a child or another person where we are required or permitted to act.

We do not sell personal data, and we do not process it for targeted advertising or for any profiling that produces legal or similarly significant effects.

5. Text messages (SMS) — our terms

These are the terms for the text-message program you can opt into on our consultation form.

• Consent is optional and is never a condition of anything. You are not required to agree to receive texts in order to book a consultation, enroll your child, or purchase any service from us.
• What we send: messages about your consultation and appointments, and occasional updates from Learn to Learn.
• How often: message frequency varies.
• Cost: message and data rates may apply. Those are charged by your mobile carrier, not by us.
• To stop: reply STOP to any message and we will stop texting you. For help, reply HELP or contact us at 651.279.5266 or info@learntolearnmn.com.
• Carriers are not liable for delayed or undelivered messages.
• Opting out of texts does not remove you as a client and does not stop us from reaching you the ordinary ways — phone and email — about your child’s sessions.

No sharing of mobile data. We do not sell, rent, or share mobile phone numbers, text-message opt-in information, or consent records with third parties or affiliates for their own marketing or promotional purposes. Phone numbers are disclosed only to the messaging provider that sends the messages on our behalf, and that provider may not use them for anything else.

6. Email

If you tick the email box, we may send occasional reading tips and updates. Every one of those emails carries an unsubscribe link and our postal address, and we honor an unsubscribe promptly. Unsubscribing from those updates does not stop the ordinary emails about your child’s sessions, scheduling, or invoices — those are part of the service you asked for.

7. Cookies and browser storage

This site sets no advertising or analytics cookies. What it does use:

• A dyslexia-friendly font setting stored in your own browser (localStorage), so the site remembers that you turned it on. It never leaves your device and tells us nothing about you.
• A staff sign-in cookie that exists only for our own team on the private admin page. Visitors never receive it.

Because we do no tracking, there is nothing here for a “Do Not Track” or Global Privacy Control signal to switch off — but we honor those signals as an opt-out of sale and targeted advertising in any case, which for us is already how we operate.

8. Who else touches your information

We share information only with providers who run part of our operation for us, and only so they can do that job. They act on our instructions and may not use your information for their own purposes.

• Cloudflare — hosts this website, stores form submissions, and delivers our notification email. Form submissions are stored in a Cloudflare database in the United States.
• Google Fonts — the typefaces on this site load from Google’s servers, which means your IP address is visible to Google when a page loads. No cookie is set by that request.
• Email and text-message providers — if you opted in, the provider that delivers those messages receives your address or number for that purpose only.
• Professional advisors — our accountant or attorney, where they need it and under a duty of confidentiality.

We will also disclose information if the law requires it — a subpoena, court order, or lawful request — or where disclosure is necessary to protect the safety of a child or another person, or to establish or defend a legal claim. If our practice is ever sold or merged, family records may transfer to the new owner, who would remain bound by this policy or give you notice and a choice before changing it.

We do not share your child’s records with their school, doctor, or anyone else without your written permission, unless the law obliges us to act.

9. How long we keep it

• Consultation inquiries that do not become clients: up to 24 months, then deleted.
• Student and family records: for as long as we work with your child, and then for the period our business, insurance, and tax obligations require — generally up to seven years after the last session.
• Email and text opt-in records: for as long as you are subscribed, plus a record of your opt-out afterward, because proving that you asked us to stop is how we make sure we do not start again.

You can ask us to delete sooner. See below.

10. How we protect it

The website is served entirely over an encrypted connection. Form submissions go to a private database, not to a public inbox service, and the page where our staff reads them requires a password-protected sign-in that is never carried in a web address. Access is limited to the people at Learn to Learn who need it. Paper files are kept locked at our locations.

No system is perfectly secure, and we will not pretend otherwise. If a breach ever affects your information, we will notify you as required by Minnesota law.

11. Your choices and rights

Whatever state you live in, we extend these to every family we work with:

• See it — ask for a copy of what we hold about you or your child.
• Correct it — tell us what is wrong and we will fix it.
• Delete it — ask us to erase it, except for the narrow records we must keep by law (for example, tax records of payments you actually made, or proof that you opted out of messages).
• Take it with you — ask for a portable copy.
• Stop the messages — reply STOP to a text, click unsubscribe in an email, or just tell us.
• Withdraw consent — at any time, without losing access to any service.

Email info@learntolearnmn.com or call 651.279.5266. We will respond within 45 days and will not charge you or treat you differently for asking. For a child’s records, we act on the request of a parent or legal guardian.

Minnesota residents have rights under the Minnesota Consumer Data Privacy Act, and residents of other states have comparable rights under their own laws. We honor the requests above regardless of whether a particular law technically applies to a practice our size. If you believe we have mishandled a request, you may contact the Minnesota Attorney General’s Office.

12. Testimonials and photographs

The parent reviews on this site are real and are published with permission. We do not publish a child’s full name, photograph, or assessment results without written permission from a parent or guardian, and permission can be withdrawn — tell us and we will take it down.

13. Links to other sites

This site links to places we do not control, such as Facebook, Google Maps, and the publishers of the programs we teach. Their privacy practices are their own, and this policy does not cover them.

14. Changes to this policy

If we change this policy we will update the effective date at the top of the page. If a change materially affects how we handle information you already gave us, we will tell you directly rather than quietly editing the page.

15. How to reach us

Learn to Learn Tutoring Solutions
244 Brimhall Street, Saint Paul, MN 55105
7815 3rd Street N, Suite 103, Oakdale, MN 55128
651.279.5266
info@learntolearnmn.com

This policy describes our actual practices in plain language. It is not legal advice, and it is not a contract.

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